
Customer Service Representative Position Available
9 hours ago
International Voice Process Associate Job Description
Are you a great communicator with a knack for solving problems? We're looking for customer-focused individuals to handle inbound and outbound calls to address customer inquiries and resolve issues. You'll be part of a dynamic, customer-centric environment that values strong communication and analytical skills.
Job Responsibilities:
- Handle a high volume of inbound and outbound customer calls with professionalism and courtesy.
- Address customer questions, concerns, and issues, providing accurate information and effective solutions.
- Maintain precise and detailed records of all customer interactions.
- Work to meet and exceed key performance metrics.
- Collaborate with a supportive team to ensure a seamless and positive customer experience.
Qualifications:
- PUC / Intermediate / 10+3 (Diploma) or Graduation.
- 0-5 years of experience in a customer service or similar role.
- Strong communication (verbal and written) and customer service skills.
- Analytical skills to assess and resolve customer issues effectively.
Benefits:
- Competitive Salary: Up to Rs. 23,000 CTC.
- Transportation: Free two-way transportation (home pickup and drop).
- Self to Work (STW) Allowance: Rs. 3,300 monthly (for male employees).
- Medical Insurance: Coverage for yourself and dependents.
Requirements:
- Comfortable with working night shifts.
- Willing to work a 5-day week with 2 rotational days off.
- Must have original 10th and 12th board memos.
- Age: 18-35 years old.
Perks and Benefits Overview:
Join our organization as an International Voice Process Associate and enjoy a range of benefits including competitive salary, free transportation, STW allowance, medical insurance, and more. Apply now to take advantage of this exciting opportunity
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