Customer Service Representative Position Available

9 hours ago


Hyderabad, Telangana, India beBeeCustomer Full time ₹ 19,000 - ₹ 23,000

International Voice Process Associate Job Description



Are you a great communicator with a knack for solving problems? We're looking for customer-focused individuals to handle inbound and outbound calls to address customer inquiries and resolve issues. You'll be part of a dynamic, customer-centric environment that values strong communication and analytical skills.

Job Responsibilities:
  • Handle a high volume of inbound and outbound customer calls with professionalism and courtesy.
  • Address customer questions, concerns, and issues, providing accurate information and effective solutions.
  • Maintain precise and detailed records of all customer interactions.
  • Work to meet and exceed key performance metrics.
  • Collaborate with a supportive team to ensure a seamless and positive customer experience.

Qualifications:
  • PUC / Intermediate / 10+3 (Diploma) or Graduation.
  • 0-5 years of experience in a customer service or similar role.
  • Strong communication (verbal and written) and customer service skills.
  • Analytical skills to assess and resolve customer issues effectively.

Benefits:
  • Competitive Salary: Up to Rs. 23,000 CTC.
  • Transportation: Free two-way transportation (home pickup and drop).
  • Self to Work (STW) Allowance: Rs. 3,300 monthly (for male employees).
  • Medical Insurance: Coverage for yourself and dependents.

Requirements:
  • Comfortable with working night shifts.
  • Willing to work a 5-day week with 2 rotational days off.
  • Must have original 10th and 12th board memos.
  • Age: 18-35 years old.

Perks and Benefits Overview:


Join our organization as an International Voice Process Associate and enjoy a range of benefits including competitive salary, free transportation, STW allowance, medical insurance, and more. Apply now to take advantage of this exciting opportunity

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