ServiceNow Asset Manager
1 month ago
About the Role
We are seeking a talented ServiceNow Asset Manager to join our team at Atika Technologies in Hyderabad. This is a contract hybrid role that offers flexibility for remote work. The successful candidate will be responsible for managing software asset management, configuration management, and licensing compliance within the ServiceNow platform.
Key Responsibilities:
- Ensure successful installation, integration, and deployment of the SAM Platform (preferably SNOW) and related solutions in various environments.
- Collaborate with infrastructure teams to install the SAM Platform and report application metrics to prevent non-compliance and improve IT effectiveness.
- Prepare and maintain comprehensive technical documentation to support the operation, maintenance, and development of the SAM Platform.
- Lead problem management and resolution efforts related to the SAM Platform.
Qualifications:
- Minimum 4+ years of experience in Installation, Integration, Development, Deployment & Maintenance of SAM and SAM Pro (Software Asset Management) lifecycle.
- Proven expertise in ServiceNow SAM and SAM Pro.
- Strong understanding of software asset management principles and best practices.
- Experience with configuration management and licensing compliance.
- Ability to work independently and as part of a team.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and documentation skills.
Preferred Qualifications:
- Certification in ServiceNow SAM.
- Experience with scripting languages (e.g., JavaScript, Python).
- Knowledge of ITIL and ITSM frameworks.
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