Life Insurance Policy Servicing Specialist

14 hours ago

Aurangabad, Maharashtra, India beBeePolicyServicing Full time ₹ 24,00,000 - ₹ 48,00,000
Job Title: Life Insurance Policy Servicing Associate

Description:

We are seeking a detail-oriented individual to join our team as a Life Insurance Policy Servicing Associate. The successful candidate will be responsible for processing post-issue service requests, maintaining policy records, and collaborating with internal teams to resolve discrepancies.

Key Responsibilities:

  • Process post-issue service requests, including address changes, beneficiary updates, and banking information updates.
  • Maintain and update policy records in administration systems according to standard operating procedures.
  • Collaborate with third-party administrators, internal teams, and custodians to resolve discrepancies and ensure service quality.
  • Research and resolve escalated issues or incomplete transactions related to policy servicing.
  • Ensure service levels and turnaround times are met according to service level agreement requirements.
  • Support audits and regulatory compliance activities by providing accurate documentation and timely responses.

Requirements:

  • A bachelor's degree in any field, with commerce graduates being preferred.
  • At least one year of working experience in the life insurance domain, with a focus on quality, attention to details, accuracy, and accountability for work product.
  • Experience in a professional/office-related environment with regular scheduled shifts.
  • Proficiency in using a computer with Windows PC applications, including keyboard navigation and learning new software tools.
  • Effective English business communication skills to exchange information with clients.

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