Human Resources Generalist and Business Partnership Specialist

3 days ago

Ahmedabad Bengaluru Bangalore Hyderabad Secunderabad Telangana, India beBeeStrategic Full time US$ 80,000 - US$ 1,20,000
Business Partnering and HR Support Expert

The role of the Associate Business Partner in our organization involves acting as a strategic resource and advisor to practice management on human resources matters. This encompasses performance management, coaching, new hire integration, company policies, and procedures.

Key Responsibilities:

  • Support human resource processes and procedures to ensure accurate, timely, and consistent delivery to clients.
  • Consult with corporate specialists on pre-employment matters, relocations, work visas, benefits, leaves of absence, etc.
  • Act as a point of contact within the practice to address employee HR questions and refer to appropriate corporate specialists when necessary.
  • Counsel employees on employee relations matters including employee concerns, performance, performance improvement plans (PIP), training, and development.
  • Coach managers on employee relations matters including employee concerns, management of performance issues, exit strategies, selected recognition, etc.
  • Ensure a seamless onboarding experience for new hires, including post-hire follow-up and integration.
  • Organize and provide support for mid-year and year-end performance management processes with follow-up on individual performance issues.
  • Collaborate with Resource Managers to match project opportunities with employee development needs and other elements of Career Management.
  • Maintain an awareness of employee morale and bring trends/issues and recommendations to the HR Manager/Director.
  • Discuss identified issues with HR Manager/Director and/or others to assess their size. Participate in solution development if applicable.
  • Identify process improvement possibilities and participate in improvement efforts, sharing best practices across practices.
  • Analyze employment practices (e.g., turnover, onboarding, engagement, etc.), prepare trend reports; analyze surveys and development recommendations for the practice.
  • Assume a key role on special projects such as the testing/rollout of new products/services.
  • Contribute to fostering teamwork and a positive work environment through collaboration with other HR generalists in promoting best practices.
  • Attend HR meetings and participate in training workshops, research, and present HR topics of interest at staff meetings; assist with training incoming HR staff on area of expertise.

Job Requirements:

  • Bachelor's degree required; MBA or advanced degree in HR is beneficial.
  • Hybrid Model - Managing RCM Business at GTP office (2/3 days WFO).
  • Shift Timings - 5pm-2am to support evening shift employees.
  • Minimum of 5 years in an HR role. Prior experience in BPO and night shift preferred.
  • Prior experience in one or more of the following areas:
  • New hire integration
  • Policy review and interpretation
  • Performance management
  • Employee relations
  • Strong ability to frame issues and solutions quickly and concisely.
  • Excellent written and oral communication skills and an ability to frame issues and solutions quickly and concisely.
  • Ability to manage multiple priorities and competing deadlines while maintaining attention to detail.
  • Effectiveness in building credibility quickly and maintaining relationships with clients, employees, and HR partners.

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