Fresh IT Support Opportunities

1 day ago


Nashik, Maharashtra, India beBeeSupport Full time ₹ 45,00,000 - ₹ 60,00,000

Job Overview

: We are seeking a skilled and customer-focused IT Support Specialist to provide technical assistance and support to our employees and infrastructure.

As an IT Support Specialist, you will be responsible for troubleshooting hardware and software issues, managing network connectivity, maintaining IT systems, and ensuring the smooth operation of our technology environment. This role requires strong technical problem-solving skills, excellent communication abilities, and a commitment to providing timely and effective IT support.

Key Responsibilities:
- Provide first and second-level technical support to end-users via phone, email, in-person, and remote access, addressing hardware, software, network, and application issues.
- Diagnose and resolve problems related to desktops, laptops, printers, peripherals, operating systems (Windows, macOS), and common business applications.
- Assist with basic network troubleshooting, including LAN/WAN connectivity, Wi-Fi issues, and VPN access.
- Perform basic system administration tasks such as user account management, password resets, and software installations.
- Assist in the maintenance and monitoring of IT infrastructure components, including servers, network devices, and backup systems.
- Implement and maintain security protocols, including antivirus software, firewalls, and access controls.

Requirements:
- 0 - 2 years of experience in a similar role

Education: Bachelor's degree in Computer Science or related field

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