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Zuora Implementation Specialist

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Job Title: Business Development Manager

Role Overview:

We are seeking an experienced Business Development Manager to lead the implementation and configuration of our billing solutions, ensuring smooth subscription billing operations.

Key Responsibilities:

  • Develop and maintain strong relationships with internal teams to deliver billing solutions.
  • Assist in the integration of our billing modules with external systems such as Salesforce and NetSuite.
  • Participate in requirement gathering with business teams to deliver billing solutions.
  • Troubleshoot and resolve basic issues in our billing system, ensuring accurate billing cycles and invoice generation.
  • Support automation of recurring billing processes using workflows.
  • Generate and maintain standard reports related to subscriptions, billing schedules, and revenue recognition.
  • Stay updated with product updates and best practices.

Required Skills & Expertise:

  • Hands-on experience with billing platforms (2+ years).
  • Understanding of subscription billing workflows, amendments, renewals, and invoice cycles.
  • Exposure to product catalog setup, rate plans, and billing rules.
  • Basic knowledge of integrations with CRM/ERP systems (Salesforce, NetSuite preferred).
  • Familiarity with APIs, data migration, and basic troubleshooting.
  • Strong analytical and problem-solving skills.
  • Ability to communicate effectively with cross-functional teams.

Preferred Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.
  • Certification in billing administration is an advantage.
  • Experience with SaaS or subscription-based business models.