Senior Product Developer

3 days ago

Vellore, Tamil Nadu, India beBeeDevelopment Full time ₹ 60,00,000 - ₹ 1,20,00,000

About Our Company

We are a leading provider of multi-physics CAE simulation software for various industries.

We are seeking a Product Specialist who shares our passion for innovation and customer success.

Your Key Responsibilities

  • Customer Support: Provide technical assistance to customers, resolve issues related to software installation and runtime, licensing, and ensure minimal downtime.
  • Product Ownership: Define and own the long-term vision for IT-facing components, proposing and prioritizing key feature improvements.
  • Cross-Functional Collaboration: Collaborate closely with development, QA, and product teams to align IT-facing product features with overall business goals and customer needs.
  • Project Management: Oversee concurrent development projects and participate in sprint planning, standups, and retrospectives to deliver timely feature updates.

Requirements and Qualifications

  • Bachelor's or Master's degree in Information Technology, Engineering, Computer Science, or other relevant fields.
  • Relevant experience in technical support, product management, or IT-related roles, preferably in the software or engineering industry.
  • Prior exposure to customer-facing support roles, particularly in a technical capacity.
  • Experience with software installation, licensing management tools, and troubleshooting complex issues.
  • Familiarity with various operating systems (especially Linux) and understanding of software installation and configuration processes.
  • Knowledge of Python or similar scripting languages.
  • Excellent written and verbal communication skills.

What We Offer

  • A dynamic team of experts.
  • The opportunity to bring in your own ideas and make them accessible to a large customer base.
  • A professional network across various branches of industry.
  • An attractive salary and additional benefits.

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