System Architect

3 days ago

Bikaner, Rajasthan, India beBeeIntegration Full time ₹ 1,20,00,000 - ₹ 2,00,00,000
Job Description:

We are seeking a skilled ServiceNow Integration Specialist to design, develop and maintain integrations between ServiceNow and enterprise systems.

Key Responsibilities:
  • Design & Development
  • Create, configure and maintain integrations between ServiceNow and third-party systems using REST, SOAP, JDBC, MID Server, and other technologies.
  • Develop workflows, data transformations, and automation logic to support integration needs.
  • Technical Leadership
  • Collaborate with architects to design integration patterns and ensure compliance with security and performance requirements.
  • Translate business requirements into technical integration solutions.
  • Maintenance & Optimization
  • Monitor, troubleshoot and optimize existing integrations.
  • Implement error handling, logging, and monitoring for reliable data exchange.
  • Collaboration & Documentation
  • Work closely with ServiceNow developers, system administrators, and process owners.
  • Maintain detailed technical documentation, integration diagrams, and runbooks.
  • Best Practices
  • Ensure integration solutions follow ITIL and platform governance standards.
  • Stay current on ServiceNow releases and integration capabilities.
Required Skills and Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
  • 3+ years of hands-on ServiceNow development experience with at least 2 years in integrations.
  • Strong expertise with ServiceNow IntegrationHub, Flow Designer, and scripted REST APIs.
  • Proficiency in REST and SOAP web services.
  • JavaScript (server-side and client-side).
  • MID Server configuration and orchestration.
  • Experience with authentication methods (OAuth 2.0, Basic Auth, Mutual TLS, SAML, JWT).
  • Solid understanding of CMDB data models and how integrations affect them.
  • Knowledge of ITIL processes (Incident, Change, Problem, Request)
Preferred Qualifications:
  • ServiceNow Certified System Administrator (CSA) and IntegrationHub certifications.
  • Exposure to CI/CD pipelines for ServiceNow deployments (Jenkins, GitHub Actions, Azure DevOps)
Soft Skills:
  • Strong problem-solving and debugging abilities.
  • Excellent communication and collaboration skills.
  • Ability to manage multiple integration projects in parallel.
  • Detail-oriented with a focus on performance and scalability.

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