
Transformation Manager
4 days ago
As a key member of our transformation team, you will play a critical role in driving business growth and improvement through effective project management and delivery.
- Project Delivery
Develop and execute project plans to deliver high-quality results on time and within budget. This includes:
- Coordinating projects across multiple teams and stakeholders
- Communicating changes and progress to clients and internal teams
- Managing self and project team activities to ensure seamless delivery
Customer Service - Manage difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyses information skilfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Key Requirements
- Bachelor's degree in Business Administration, Project Management, or related field
- At least 5 years of experience in project management and delivery, with at least 3 years in a supervisory role
- Excellent communication, analytical, and problem-solving skills
- Ability to work collaboratively in a fast-paced environment
- Good documentation and report writing skills
What We Offer
Join our dynamic team and take advantage of opportunities for professional growth and development. We offer a competitive salary, comprehensive benefits package, and the chance to work with a talented team of professionals.
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