Customer Service Associate
2 weeks ago
Job Summary: We are seeking a skilled Customer Service Representative to join Bangalore Job Hub. As a key member of our team, you will be responsible for handling inbound and outbound calls from customers, providing accurate information, and resolving concerns in a timely and professional manner.
Key Responsibilities:
- Handle customer inquiries, issues, and product/service information via phone and email.
- Assist customers with account management, troubleshooting, and resolving concerns.
- Communicate effectively in English and at least one South Indian language.
- Provide accurate and detailed information while adhering to company policies and procedures.
- Work flexible hours, including night shifts, to accommodate customer needs.
Requirements:
- Graduation degree or equivalent.
- Excellent communication skills in English and proficiency in any South Indian language.
- Previous experience in customer support or related roles is preferred but not mandatory.
- Ability to work in a fast-paced environment and multitask effectively.
What We Offer:
- A supportive and dynamic work environment.
- Opportunities for growth and professional development.
- A competitive salary and benefits package.
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