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Front Desk Hostess Wanted
3 weeks ago
Experienced Front Desk Hostess Sought
We are seeking a skilled and professional Front Desk Hostess to provide exceptional service to our guests. The ideal candidate will be responsible for managing front desk operations, greeting guests in a friendly and welcoming manner, and ensuring a smooth check-in and check-out process.
Responsibilities- Provide exceptional customer service to all guests.
- Manage front desk operations, including check-in and check-out processes.
- Assist with guest inquiries and resolve issues efficiently.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.
- Handle guest complaints and resolve issues in a timely and courteous manner.
- 4-8 years of experience in a similar role within the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using hotel management software and Microsoft Office Suite.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Customer Service Orientation
- Problem-Solving Skills
- Organizational and Multitasking Abilities
This is an excellent opportunity for a motivated and detail-oriented individual to join our team and contribute to providing exceptional service to our guests.