
Hospitality Professional: Front Desk Operations Manager
2 days ago
We are seeking a professional and customer-oriented individual to manage front desk operations in a hotel. The ideal candidate will welcome guests, handle reservations, supervise front office staff, and ensure excellent guest service.
Key Responsibilities:
- Guest check-in/check-out, reservations, and inquiries
- Coordination with housekeeping and other departments
- Handling guest concerns and providing solutions
- Supervising and training front office staff
- Ensuring smooth daily operations and maintaining records
Requirements:
- Degree/diploma in hospitality or related field
- Good communication skills in English and Hindi
- Knowledge of hotel management software
- Experience in a hotel front office role
- Willingness to work flexible hours
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