
Executive Client Solutions Manager
2 weeks ago
About us:
We are a forward-thinking consultancy that crafts compelling narratives for brands through strategy, storytelling, and expert execution. Our team partners with businesses to manage reputation, foster thought leadership, and drive impactful campaigns across traditional and digital platforms.
Key Responsibilities
• Serve as the primary point of contact for client inquiries and requirements.
• Ensure seamless communication by understanding client objectives and conveying clarity.
• Contribute to maintaining strong client relationships by providing exceptional support.
• Assist in creating communication materials such as briefing notes, presentations, and one-pagers.
• Gather insights, case studies, and industry news to support client deliverables.
• Collaborate on thought-leadership and reputation management initiatives under guidance.
• Coordinate with internal teams (design, strategy, execution) to deliver high-quality outputs on time.
• Monitor timelines, track deliverables, and ensure processes run smoothly.
• Provide operational support to the Unit Lead/Manager for client projects.
• Conduct research, competitor benchmarking, and trend tracking to identify opportunities.
• Identify growth potential within existing accounts and contribute to expanding business.
• Support the team in preparing pitches and proposals.
• Assist in compiling performance reports with clear insights and actionable learnings.
• Ensure reports are accurate, structured, and aligned with client expectations.
Requirements & Qualifications
• 2–3 years of experience in client servicing, communications, PR, or related fields.
• Excellent communication and coordination skills.
• Strong writing and presentation abilities.
• Awareness of digital media, influencers, and media landscapes.
• Proficiency in MS PowerPoint, Word, and Excel.
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