IT Infrastructure Support Specialist

1 week ago

Allahabad, Uttar Pradesh, India beBeeCustomerService Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Description

A leading IT infrastructure support engineer is required to provide level 1 technical support and troubleshooting for IT infrastructure issues.

The successful candidate will collaborate with internal teams to resolve incidents and ensure minimal downtime.

Key Responsibilities:
  • Technical Support: Provide timely and effective technical assistance to customers.
  • Troubleshooting: Identify and resolve IT infrastructure issues in a timely manner.
  • Documentation: Maintain accurate records of support requests and resolutions.

Required Skills and Qualifications

Education:

  • Bachelor's degree in IT, Business, or related field.

Experience:

  • 3-5 years of experience in NOC support with strong knowledge of IT infrastructure systems.

Benefits

This role offers the opportunity to work in a fast-paced environment and develop expertise in IT infrastructure support.

The ideal candidate should possess excellent communication skills and a passion for delivering exceptional customer service.

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