
Solar String Inverter Specialist
1 week ago
We are seeking a skilled professional to join our dynamic team as a Technical Service Engineer with a strong background in solar string inverters.
The ideal candidate will leverage their technical expertise to provide exceptional support and service to our customers, ensuring optimal performance and reliability of our solar string inverter systems.
Key responsibilities include:
- Diagnosing and troubleshooting technical issues related to solar string inverters remotely and on-site
- Providing prompt and effective technical support to customers via phone, email, or onsite visits
- Conducting root cause analysis and implementing corrective actions to resolve issues promptly
- Performing commissioning, testing, and maintenance of solar string inverter systems
- Collaborating with cross-functional teams including Sales, Engineering, and Product Development to improve product performance and reliability
- Documenting all service activities, technical solutions, and customer interactions in the CRM system
- Training customers and internal teams on the operation and maintenance of solar string inverter systems
- Staying updated with industry trends and best practices to provide proactive technical support and recommendations
- Assisting in the development of service procedures, technical bulletins, and troubleshooting guides
Requirements:
- Bachelor's degree in electrical engineering, electronics engineering, renewable energy, or related field
- Minimum of 2 years of experience in technical support or field service engineering, specifically with solar string inverters
- Proven ability to diagnose and resolve technical issues related to power electronics and renewable energy systems
- Hands-on experience with commissioning, troubleshooting, and maintenance of solar string inverters
- Strong understanding of electrical and electronic principles as applied to solar PV systems
- Excellent communication skills and ability to interact professionally with customers and internal stakeholders
Benefits:
- Competitive salary commensurate with experience
- Opportunities for professional growth and development in a fast-growing industry
- Work with a talented team of professionals dedicated to renewable energy solutions
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