Chief Global HR Operations Director

3 weeks ago

Bengaluru, Karnataka, India Chargebee Full time

About Chargebee:

We are a leading Revenue Growth Management platform for subscription businesses, serving thousands of companies across the globe. Our mission is to empower businesses to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.

We have a strong presence in India, Amsterdam, Ireland, and the U.S., with over 800 team members working together to achieve our goals. As a key member of our team, you will play a crucial role in shaping our Global People Operations function.

The successful candidate will lead and manage our Global People Operations, Systems & Analytics, ensuring data consistency and accuracy across all regions. This individual must be a strategic and tactical leader, with an eye for detail and a proven track record of success.

Responsibilities:

  • Develop strategies and plans to enhance and upgrade our HR systems and processes, collaborating with internal stakeholders (IT, HR Business Partners, Total Rewards, Talent Acquisition) for current and future module configuration upgrades and/or implementation.
  • Manage People Success systems and processes, including EOR gather and document business requirements, leading fit-gap analysis, as-is and to-be business process designs, and user acceptance testing for any new implementations or changes.
  • Support TA as it relates to analytics, candidate / hiring status reports, and administration of TA projects and priorities.
  • Work with Financial Planning & Analysis on headcount, recruiting expense management and other key metrics.
  • Solve complex technical issues relating from data issues or mapping issues to working with external partners to solve configuration issues with the HRIS or any other HR systems.

Must Haves:

  • At least 8 years of Human Resources systems and analytics experience, with experience setting up and administering HRIS.
  • Experience with HR systems requirements gathering for development of functional solution design, implementation, data-migration, system testing, user acceptance testing, go-live, and vendor service support.
  • Experience in macros and people analytics, including but not limited to talent acquisition reporting and analytics.
  • Experience in enhancing and leveling up HRIS; experience with upgrades, implementations and managing 3rd party service providers.
  • Demonstrated ability to actively engage in hands-on work to support and enhance HR processes.
  • Strong employee service orientation with the ability to communicate effectively both orally and in writing, including explaining technical issues and solutions to non-technical audiences.
  • Demonstrated ability to work in a fast-paced, global environment and coordinate multiple projects/initiatives simultaneously while meeting deadlines and business objectives.
  • Experience in change management while implementing new systems or processes.
  • Proactively and independently manage stakeholder expectations for timelines and deliverables throughout project lifecycle with little/no intervention from business/region leadership.
  • Experience managing human resources compliance.
  • High ethical standards and ability to maintain confidentiality.
  • Attention to details and enthusiasm.

Nice to Have:

  • Significant experience working across global organizations in similar size and scale, to include interacting and influencing stakeholders in multiple regions and at multiple levels within the organization.
  • Direct and indirect leadership experience working across departments (Finance, IT & Legal) in a fast-growing organization.
  • Experience using SAP SuccessFactors.
  • An understanding of recruiting processes.

Benefits:

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, plus a comprehensive benefits package, including uncapped leave policy, stock options, and multiple medical plans designed to fit your needs.

We are Globally Local

With a diverse team across four continents and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood.

We Value Curiosity

We believe the next great idea might just be around the corner. Perhaps it's that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, and then figure out answers to them.

Customer Customer Customer

Everything we do is driven toward enabling our customers' growth.

  • Strategic HR Consultant for Global Operations

    3 weeks ago

    Bengaluru, Karnataka, India Wipro Digital Operations and Platforms Full time

    **About the Role**We are seeking a skilled Sr. Consultant-HR Shared Services to join our team at Wipro Digital Operations and Platforms in Bangalore.Salary: ₹20-35 Lakhs per annum, based on experience and qualifications.Job Overview:** As a key member of our HR Shared Services team, you will be responsible for providing expert-level support for global HR...

  • Chief Building Operations Director

    2 weeks ago

    Bengaluru, Karnataka, India Mirabilis Investment Trust Full time

    Job Title: Chief Building Operations Director Company Overview: Mirabilis Investment Trust is a leading family office setup in Bangalore, seeking an experienced facilities manager to oversee all building-related activities. Salary and Benefits: The ideal candidate can expect a salary of approximately ₹4.8 lakhs per month, based on industry standards and...

  • Global Operations Director

    2 weeks ago

    Bengaluru, Karnataka, India Globals Ites Pvt Ltd Full time

    Job DescriptionWe are seeking a highly experienced Global Operations Director to oversee the day-to-day operations of our company, Globals Ites Pvt Ltd. The successful candidate will be responsible for managing teams across various functions, including finance, marketing, HR, and operations.About the Role:Oversee all operational aspects of the company,...

  • Chief Human Resources Strategist

    4 days ago

    Bengaluru, Karnataka, India ANSR Global Corporation Full time

    Job SummaryWe are seeking an experienced Chief Human Resources Strategist to lead our HR operations and develop effective human resource programs.The ideal candidate will have a proven track record of implementing HR processes and maintaining compliance with labor laws.Main Responsibilities:Develop and execute comprehensive HR strategies to drive business...

  • Chief Talent Acquisition and HR Operations Manager

    3 weeks ago

    Bengaluru, Karnataka, India Qrata Full time

    Unlock your potential in a dynamic fintech environment at Qrata, a platform backed by industry leaders. We're redefining wealth experiences through AI-powered personalization.About the RoleWe seek an experienced Chief Talent Acquisition and HR Operations Manager to drive our recruiting efforts and ensure seamless employee experiences from onboarding to...

  • Senior Director of Global People Strategy

    2 weeks ago

    Bengaluru, Karnataka, India InMobi Full time

    InMobi, a leading global Advertising Platform, is seeking a seasoned Senior Director of Global People Strategy to drive strategic execution of HR initiatives and shape the future of the organization.This high-impact role will collaborate with the CHRO's office to develop and execute a people strategy that aligns with business goals. The successful candidate...

  • HR Operations Specialist

    3 weeks ago

    Bengaluru, Karnataka, India ANSR Global Corporation Full time

    Job Title: HR Operations SpecialistJob Summary: ANSR Global Corporation is seeking an experienced HR Operations Specialist to implement and administer various human resource programs.Key Responsibilities:Maintain all HR operations processes and ensure high-quality deliverables.Research, implement, and administer company benefit plans.Develop and maintain...

  • Senior Manager

    6 months ago

    Bengaluru, Karnataka, India ANSR Global Corporation Full time

    Summary:We are seeing an enthusiastic Human Resources (HR) Senior Manager to implement a variety of human resource programs. Important functions such as onboarding, payroll, compensation and benefits, training and development, labour law compliance etc. are part of the role.If you are looking to build your career in HR, this is the place to be. Due to the...

  • Assistant Manager

    6 months ago

    Bengaluru, Karnataka, India ANSR Global Corporation Full time

    Summary:We are seeing an enthusiastic Human Resources (HR) Assistant Manager to implement a variety of human resource programs. Important functions such as onboarding, payroll, compensation and benefits, training and development, labor law compliance etc. are part of the role.If you are looking to build your career in HR, this is the place to be. Due to the...

  • Senior HR Operations Manager

    3 days ago

    Bengaluru, Karnataka, India ANSR Global Corporation Full time

    Job Title: Senior HR Operations ManagerAbout the RoleWe are seeking a highly skilled and experienced Senior HR Operations Manager to join our team at ANSR Global Corporation. The successful candidate will be responsible for implementing various human resource programs, ensuring smooth operations of the HR department, and delivering maximum value to the...

  • Sales Director

    2 weeks ago

    Bengaluru, Karnataka, India Wings Global Services Full time

    At Wings Global Services, we are seeking a seasoned Sales Director to spearhead our global expansion efforts. This is a pivotal role that requires a strategic thinker with exceptional leadership skills.About the RoleWe are looking for a highly experienced sales professional who can develop and execute a sales strategy that aligns with our company's overall...

  • Strategic HR Operations Manager

    7 days ago

    Bengaluru, Karnataka, India ANSR Global Corporation Full time

    Job Summary:">We are seeking a highly skilled Senior Executive - HR Operations to join our team at ANSR Global Corporation. This is an exciting opportunity for a seasoned professional to take on a strategic role in shaping the company's HR operations.

  • Regional HR Director

    2 weeks ago

    Bengaluru, Karnataka, India Prov HR Solutions Private Limited Full time

    About the RoleProv HR Solutions Private Limited is seeking an experienced Regional HR Director to lead our HR initiatives in Karnataka/AP. This role will be responsible for Recruitment, Training and effective implementation of HR initiatives for all employees in the Region.Key ResponsibilitiesManage end-to-end HR activities from Sourcing to Exit to ensure...

  • Chief Retail Banking Operations Director

    2 weeks ago

    Bengaluru, Karnataka, India Commonwealth Bank Full time

    About Us:At Commonwealth Bank, we prioritize our role in supporting people's financial well-being. Our focus is on helping individuals and businesses progress by making informed financial decisions.Job Overview:We are seeking a Chief Retail Banking Operations Director to lead our Retail Operation team. This role will oversee the fulfillment, maintenance, and...

  • Senior Director of Global Operations

    4 weeks ago

    Bengaluru, Karnataka, India Elanco Full time

    About ElancoElanco is a global leader in animal health, dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.Our vision is 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose – aims to advance the health of animals, people, the planet and our...

  • Executive Director of Global Business Operations

    3 weeks ago

    Bengaluru, Karnataka, India Refining Skills Academy Full time

    **Job Title:** Executive Director of Global Business Operations**Location:** MG Road, BangaloreAbout Refining Skills Academy:We are a dynamic and innovative global SaaS platform dedicated to revolutionizing the way business operations are conducted. Leveraging cutting-edge technology and a customer-centric approach, we aim to provide seamless solutions that...

  • Chief Network Security Quality Assurance Director

    22 hours ago

    Bengaluru, Karnataka, India Staffing Ninja Full time

    Job Title: Chief Network Security Quality Assurance Director Company OverviewStaffing Ninja is a leading provider of top talent in the tech industry. We specialize in connecting innovative companies with exceptional professionals who drive growth and success. About the RoleWe are seeking an experienced Chief Network Security Quality Assurance Director to...

  • Strategic HR Leader for Sizanid HR

    4 weeks ago

    Bengaluru, Karnataka, India Sizanid HR Full time

    Job SummaryWe are seeking an experienced and strategic Human Resource Director to guide our internal HR functions and lead our team in supporting our clients' business goals at Sizanid HR.

  • Global HR Operations Manager

    7 days ago

    Bengaluru, Karnataka, India CoinDCX Full time

    Oversee and Manage HR OperationsWe are seeking an experienced Global HR Operations Manager to join our team at CoinDCX. This role will be responsible for optimizing HR operations, driving smooth and efficient employee experiences throughout their lifecycle with the company.About the RoleThis is a critical position that oversees and manages various aspects of...

  • HR Operations Manager

    4 days ago

    Bengaluru, Karnataka, India ANSR Global Corporation Full time

    About ANSR Global CorporationWe are a leading corporation in the industry, dedicated to delivering exceptional HR services. Our team is passionate about providing a supportive and inclusive work environment that fosters growth and development.Job SummaryWe are seeking a highly skilled HR Operations Manager to join our team. This is an exciting opportunity...