
Senior Portfolio Manager
4 days ago
Job Opportunity
A seasoned collection professional is sought after to assume a pivotal role in portfolio management, recovery operations, and team leadership.
Responsibilities:
- Portfolio Optimization: Oversee working capital loan portfolios, ensuring timely collections of EMIs, interest, and principal. Maintain DPD levels as per targets and minimize NPA occurrences.
- Recovery Strategies: Coordinate with internal teams and external agencies for recovery efforts. Conduct regular follow-ups with delinquent customers through calls, visits, and legal means if necessary.
- Team Guidance: Manage and direct field collection executives or agencies for effective recovery. Train and monitor the performance of outsourced collection partners.
- Reporting & Analytics: Prepare daily, weekly, and monthly collection reports. Analyze collection trends and identify potential problem accounts. Share actionable insights with senior management.
- Customer Engagement: Engage with customers to understand payment difficulties and offer suitable repayment solutions or restructuring. Maintain a professional and customer-centric approach to recovery.
- Compliance: Ensure adherence to regulatory and internal compliance norms in collection practices. Support audit and compliance teams with required data and responses.
Key Qualifications:
- Proven experience in collection management
- Strong analytical and problem-solving skills
- Effective communication and negotiation skills
- Ability to work under pressure and meet deadlines
What We Offer:
- Opportunity to work with a dynamic team
- Professional growth and development opportunities
- Competitive compensation package
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