Customer Relations Liaison

4 weeks ago


Tiruchi, Tamil Nadu, India Sisco Jobs Full time
Customer Relations Executive

We are seeking a highly skilled Customer Relations Executive to join our team at Sisco Jobs. The ideal candidate will have a proven track record of building and maintaining strong relationships with customers, addressing their inquiries and concerns, and ensuring their overall satisfaction with our products and services.

Key Responsibilities:
  • Build and maintain strong relationships with customers through effective communication and interpersonal skills.
  • Address customer inquiries and concerns in a timely and professional manner, ensuring their satisfaction with our products and services.
  • Collaborate with internal teams to ensure customer satisfaction and identify opportunities to improve the customer experience.
  • Keep accurate records of customer interactions and transactions.
Requirements:
  • 45 years of experience in customer relations or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Ability to work well in a team.
  • Proficiency in MS Office and customer relationship management (CRM) software.
  • Bachelor's degree in business administration or a related field is preferred.
What We Offer:

As a Customer Relations Executive at Sisco Jobs, you will have the opportunity to develop and execute sales and marketing strategies to meet company objectives. You will analyze market trends and competitor activities to identify opportunities and challenges. You will engage with customers through various channels to promote products and services. You will organize and attend marketing activities or events to raise brand awareness. You will prepare detailed reports on sales performance, marketing outcomes, and new business prospects. You will collaborate with other teams to enhance business growth and customer satisfaction.



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