Chief Housekeeping Operations Manager

1 week ago

Tiruchi, Tamil Nadu, India beBeeManagement Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Summary:

This is a leadership role in the housekeeping department, responsible for driving operational excellence and consistently superior guest experience.

The ideal candidate will have a strong background in hospitality management, with 10+ years of experience in housekeeping and leadership roles. They will be able to define and implement cleanliness, maintenance, and amenity standards across guest rooms and public areas.

Key Responsibilities:

  • Drive Operational Excellence

Develop and manage SOPs in collaboration with senior staff members. Create structured checklists for daily, weekly, and monthly audits to ensure quality control. Prepare and execute departmental budgets effectively.

Applied Learning:

  • Facilitate continuous on-the-job training in hygiene, grooming, and housekeeping techniques.

People Management:

  • Guide and motivate the team to deliver high service standards with ownership and pride.

Business and Financial Acumen:

  • Manage inventory, asset control, and adherence to departmental budget limits.

Leadership:

  • Promote a positive, hands-on leadership style that inspires the team by serving as a role model of professionalism, accountability, and service excellence.

Compliance & Risk Management:

  • Ensure strict adherence to occupational health and safety guidelines and property safety protocols.

Occupational Health & Safety Responsibilities:

  • Champion the implementation and enforcement of OH&S standards across all operational areas.

Requirements:

  • Graduate from a hospitality or equivalent institute.
  • 10+ years of experience in Housekeeping, with leadership exposure in hospitality.

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