
Hospitality Operations Manager
2 days ago
Job Title: Hospitality Operations Manager
About the Role:We are seeking a highly skilled and experienced professional to oversee hotel operations, ensuring seamless execution of daily tasks and activities.
The successful candidate will possess extensive knowledge of the hospitality industry, with a proven track record of optimizing hotel performance and driving business growth.
Main Responsibilities:- Develop and implement operational strategies to enhance customer satisfaction, employee engagement, and overall business efficiency.
- Manage front desk operations, including check-in/check-out processes, room assignments, and guest services.
- Maintain high standards of housekeeping, laundry, and maintenance services, ensuring a clean and comfortable environment for guests.
- Liaise with various departments, such as food and beverage, sales, and marketing, to ensure seamless communication and coordination.
- Conduct regular audits to identify areas for improvement and implement corrective actions to prevent losses and minimize risks.
- Develop and maintain relationships with key stakeholders, including suppliers, vendors, and local authorities, to ensure smooth operations and minimal disruptions.
- Bachelor's degree in Hospitality Management or related field.
- Minimum 2 years of experience in hotel operations, preferably in a senior management role.
- Excellent leadership, communication, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Proficiency in hotel software systems, including property management systems, point-of-sale systems, and online booking platforms.
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