Cafeteria Operations Manager

1 day ago

Tiruchi, Tamil Nadu, India beBeeOperations Full time ₹ 5,00,000 - ₹ 8,00,000

About this role

We are seeking a highly skilled and experienced professional to take on the responsibility of managing our cafeteria/site operations.

Job Summary:

This is an exciting opportunity for a motivated individual to oversee the day-to-day activities of the cafeteria/site, ensuring efficient execution of services, maintaining high standards of hygiene and safety, and delivering exceptional customer experiences.

Key Responsibilities:

  • Oversee daily cafeteria/site operations and ensure smooth functioning as per established procedures.
  • Act as the primary point of contact between stakeholders, including clients, administrators, and food vendors.
  • Monitor food preparation, service timelines, portion control, and presentation to ensure consistency and quality.
  • Ensure adherence to hygiene, cleanliness, and safety protocols at all times.
  • Handle user complaints, feedback, and escalations promptly and professionally.
  • Maintain accurate inventory logs, daily sales reports, and reconcile POS data with backend systems.
  • Conduct regular audits and share site performance updates with the central team.
  • Manage attendance and discipline of vendor staff at the site.
  • Coordinate with the tech team for app issues, device support, and updates.
  • Support events, menu changes, and promotions on-site.

Requirements:

  • Minimum 2–4 years of experience in cafeteria, hospitality, or food service operations.
  • Graduate in Hotel Management / Hospitality preferred (not mandatory).
  • Strong interpersonal and communication skills.
  • Hands-on experience with POS machines and basic tech apps.
  • Ability to multitask and manage time efficiently.
  • Willingness to work flexible hours, including weekends or shifts if required.
  • Basic understanding of food safety and hygiene norms.

Working Conditions:

  • Full-time, on-site position.
  • Uniform and training will be provided.

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