Pega Decision Management Expert
24 hours ago
We are seeking a highly skilled Senior Pega Developer to join our team at Tata Consultancy Services. This role involves designing and implementing Pega CDH solutions that enable real-time decision-making and personalization across customer touchpoints.
About the Job:
- Manage the design and implementation of Pega CDH solutions, ensuring seamless data flow and access to relevant customer information.
- Work closely with business stakeholders to gather and analyze requirements for personalized customer interactions and decision-making strategies.
- Develop, configure, and maintain decision rules, strategies, and decision data within the Pega CDH platform.
- Integrate Pega CDH with other systems and data sources to ensure optimal performance.
- Conduct testing, quality assurance, and debugging of Pega CDH solutions to ensure they meet business requirements.
- Optimize Pega CDH configurations for maximum efficiency and identify areas for improvement.
- Create and maintain documentation related to Pega CDH configurations and decisioning logic.
- Provide training and knowledge transfer to team members and end-users to ensure effective use of Pega CDH.
- Diagnose and resolve issues related to Pega CDH implementations and provide timely support.
Requirements:
- Pega Certified Decisioning Consultant (PCDC) certification or equivalent experience.
- Proven experience in working, designing, and implementing Pega CDH solutions in a similar role.
- Strong understanding of decisioning concepts, rules, and strategies within the Pega platform.
- Proficiency in Pega tools, including Pega Decisioning, Pega Marketing, and Pega Customer Service.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
- Ability to work effectively in a cross-functional team environment.
- Knowledge of data integration and familiarity with CRM systems is advantageous.
Salary Information: The estimated salary for this position is ₹1200,000 - ₹1800,000 per annum, based on location and experience.
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