Systems Implementation Specialist

3 days ago

Ellore, Andhra Pradesh, India beBeeAnalyst Full time ₹ 80,00,000 - ₹ 1,00,00,000
Job Description

The role of a Business Systems Analyst is crucial in shaping how colleagues connect, build, and ship great products. We are seeking an outgoing, innovative business systems analyst who can turn Atlassian products into a seamless workplace platform.

This involves owning the Atlassian product roadmap, maintaining the product backlog, and prioritizing work to deliver value to employees. The successful candidate will partner with stakeholders to uncover pain points, map processes, and translate them into innovative solutions.

Key Responsibilities:

  • Own the Atlassian product roadmap, maintaining the product backlog, and prioritizing work to deliver value to employees.
  • Partner with stakeholders to uncover pain points, map processes, and translate them into innovative solutions.
  • Lead discovery workshops, rapid prototypes, and proof-of-concepts that unlock new ways of working.
  • Integrate Jira and Confluence with Slack, GitHub, and other SaaS tools, using APIs, marketplace apps, and automations to automate end-to-end flows.
  • Curate and govern plug-ins, ensuring performance, security, and measurable ROI.
  • Design dashboards and OKRs that surface insights, track adoption, and tell clear stories with data.
  • Champion change management—craft communication plans, deliver live training, and publish self-service content that drives enthusiastic uptake.
  • Define and audit permission models balancing collaboration, privacy, and compliance requirements.
  • Upskill the Global Service Desk team to scale end-user support.
  • Optimize performance by removing unused objects in Jira (Workflows, custom fields, etc).
  • Support content management best practices in Confluence—audit spaces, coach owners, and archive stale content.
  • Build business cases for new technology that will scale how we deliver to customers.

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