
Housekeeping Hospitality Expert
2 days ago
The primary role of a room attendant is to ensure that all aspects of the guest experience are delivered to the highest levels. This involves working closely with the housekeeping team to provide exceptional service to guests.
Some key responsibilities of the room attendant include:
- Supporting the smooth running of the housekeeping department.
- Working as part of a team to maximize guest satisfaction and comfort.
- Taking responsibility for duties and tasks assigned to the role.
In order to achieve these goals, the room attendant must be able to deliver on departmental plans and objectives. This involves collaborating with their immediate report to control costs and inventory, while also ensuring productivity and performance levels are attained.
Effective working relationships are essential in this role, and the room attendant must be able to promote the company culture and values. Additionally, they must ensure adherence to all legislation and best practice activities are planned, delivered and documented for internal and external audit.
Requirements for the Role:
Key Qualifications and SkillsThe ideal candidate will have:
- Experience in housekeeping beneficial but not essential.
- A hands-on approach with a can-do work style.
- A commitment to delivering exceptional guest service with a passion for the hospitality industry.
- The ability to find creative solutions taking ownership for duties and tasks assigned.
- Personal integrity with the ability to work in an environment that demands excellence.
- Experience of working with IT systems on various platforms.
- Strong communication skills.
This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.
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