System Support Specialist
12 hours ago
We are seeking a skilled System Support Specialist to join our team. The successful candidate will be responsible for monitoring the infrastructure, troubleshooting performance issues, and providing technical support to customers.
- Monitor server parameters, CPU, memory, hard disk size, log size, and other vital server parameters on a regular schedule.
- Report any performance issues beyond thresholds to the appropriate teams.
- Ensure scheduled tasks are completed successfully and rerun them if there are failures.
- Report technical errors to L2/L3 teams for resolution.
- Monitor email, Teams channels, and ticketing systems for new items/tickets.
- Update items/tickets with initial responses and gather more details from business/end users or other teams as needed.
- Reproduce issues in testing environments and provide inputs to L2 team members.
- Validate issue fixes in internal testing environments based on customer inputs.
- Must have 3+ years of customer-facing experience.
- Should have managed application or infrastructure support at L1 level for at least 3 years.
- SailPoint or IAM system support experience is highly desirable.
- Strong written and verbal communication skills are essential.
- Technical background in Java and scripting is an added advantage.
- Opportunity to work with a dynamic team.
- Professional growth and development.
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Mac Support Specialist
1 day ago
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Support Specialist
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Hubli, Karnataka, India beBeeAccess Full time US$ 60,000 - US$ 90,000We are seeking a highly skilled Security Systems Specialist to join our team. The ideal candidate will be responsible for providing second-level support for Genetec Security Center and OnGuard access control systems, troubleshooting issues, and implementing system enhancements.">Provide technical support and troubleshooting for Genetec Security Center and...
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Security Support Specialist
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Warehouse Management Systems Specialist
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Support Specialist
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Hubli, Karnataka, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 8,00,000Junior Technical Support EngineerAbout CloudLabsWe are a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services.Our team of 200+ experienced specialists is dedicated to providing exceptional IT & Business consulting services at a competitive price.We welcome candidates rejoining the workforce...
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HR Support Specialist
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MES System Specialist
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Administrative Support Specialist
2 days ago
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