Strategic Business Development Specialist
6 days ago
We are seeking ambitious professionals to join our team as Sales Associates and Customer Support Associates. The successful candidate will be responsible for handling outbound/inbound/regional/e-mail/chat processes based on the assigned client and process. Key responsibilities include engaging with customers, promoting products/services, and providing exceptional customer support.
Key Responsibilities:
- Handle outbound/inbound/regional/e-mail/chat processes as assigned by the client.
- Utilize business acumen to contact potential customers, present products/services, and explain their features and benefits.
- Apply advanced sales techniques and business strategies to follow scripts, engage with customers, and overcome objections.
- Meet or exceed sales/customer satisfaction targets, contributing to the growth of the client's business through data-driven decision-making.
- Build and maintain customer relationships by providing exceptional service, leveraging your understanding of customer relationship management.
- Maintain accurate records of customer interactions, sales, and support tickets in the CRM system, applying data analysis skills.
Required Skills and Qualifications:
- Bachelor's degree from a recognized University
- Excellent verbal and written communication skills in English; additional regional languages are a plus.
- Strong analytical and problem-solving skills developed through coursework or experience.
- Ability to understand customer needs and effectively present solutions using business strategy principles.
- Proficiency in data analysis and interpretation, with familiarity in using CRM systems.
- Capability to work in a target-driven environment and achieve sales/customer satisfaction goals.
About This Opportunity:
This role offers the opportunity to develop your skills and knowledge in a dynamic and fast-paced environment. If you are a motivated and results-driven individual looking to take your career to the next level, we encourage you to apply.
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