SAP CRM Technical Expert
1 month ago
**Key Responsibilities**
As an SAP CRM Technical Expert at Jenesis Technologies and Consulting Private, you will be responsible for analyzing business requirements and performing fit-gap analysis to determine the necessary configuration and development items. This will involve configuring the SAP system to support business requirements using the Web UI Configuration tool set.
You will develop custom applications to enhance standard CRM components by leveraging the CRM Web UI framework concept and SAP CRM-related tools such as the Application Enhancement tool and Component development workbench. Additionally, you will create and utilize test plans and tools to ensure that programs are thoroughly tested before installation.
You will also be responsible for providing support to troubleshoot production support issues that arise from both technical and functional issues. Furthermore, you will create technical specifications for ABAP development and support all phases of projects and assignments, in whole or in part, with problem-solving abilities, analytical skills, and strategic knowledge to create impact on the organization.
To be successful in this role, you must have a good understanding of business processes, particularly financial shared services, and excellent customer-facing and soft skills, with a solution-oriented approach looking for win-win opportunities. Additionally, you must have experience in managing multiple initiatives.
**Qualifications:**
• Previous experience with SAP CRM NetWeaver upgrade.
• 5+ years of functional SAP project management experience in SAP CRM/ECC modules.
• 10+ years of overall SAP experience in a functional/technical/user role.
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