
Administrative Operations Manager
1 week ago
Job Summary
A Critical Role in Facilities ManagementWe are seeking a highly skilled and experienced Administrative Operations Manager to join our team. In this role, you will be responsible for overseeing the day-to-day activities of our facilities management team.
Main Responsibilities:- HUB Admin Activities and Operations: Define scope and key result areas (KRA) of team members, ensuring effective collaboration and productivity.
- Communication and Coordination: Liaise with immediate management to coordinate daily activities, fostering open communication and resolving any issues promptly.
- Reporting and Incident Management: Directly report to Regional Admin Head on day-to-day activities, incident management, and monitoring project progress, providing timely updates and recommendations.
- Exam Day Operations: Ensure zero incidents related to admin services on exam days, implementing proactive measures to prevent any disruptions.
- Talent Development: Assist in recruitment, training, and talent development of team members, identifying opportunities for growth and improvement.
- Process Standardization: Develop and deploy control and monitoring mechanisms within the admin team, standardizing processes at all exam venues.
- Vendor Management: Manage vendors and support Regional Admin Head in finalizing contracts and invoices, ensuring seamless operations.
- Strong Communication Skills: Possess excellent written and verbal communication skills, able to effectively convey information to various stakeholders.
- Technical Knowledge: Demonstrate strong technical knowledge of electrical equipment, ensuring compliance and efficiency in facilities management.
- Facility Management Experience: Have experience in soft services facility management, as well as facility operations and management.
- Team Management: Proven ability to manage a team, motivating and guiding team members to achieve their best.
- Conflict Resolution: Possess conflict resolution skills, able to address and resolve issues in a professional and efficient manner.
- Pressure Tolerance: Willingness to work under pressure, prioritizing tasks and managing multiple responsibilities effectively.
- Liaisoning Skills: Good liaisoning skills with local government departments, ensuring compliance and cooperation.
- Awareness of Laws: Awareness of laws related to facility compliance and operations, ensuring adherence to regulatory requirements.
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