D365 Technical Support Specialist

23 hours ago

Erode, Tamil Nadu, India beBeeTechnical Full time AU$ 1,20,000 - AU$ 1,40,000
Job Opportunity

We are seeking a highly skilled professional to fill a key role in our organization.

Key Responsibilities:
  • System Deployment & Environment Management:
    • Deploy solution packages via Lifecycle Services (LCS) and Azure DevOps CI/CD pipelines.
    • Perform D365 F&O developer, sandbox, and production environment updates.
    • Manage code branching strategies, including cherry-picking changes across environments.
    • Install, update, and manage ISV solutions across environments.
    • Perform system upgrades and optimizations for performance and stability.
  • Database & Maintenance Tasks:
    • Perform database refreshes across environments and execute maintenance scripts.
    • Optimize database performance and troubleshoot SQL-related issues.
  • Security & Configuration Management:
    • Modify and manage security roles for users based on access requirements.
    • Perform administrative configurations within D365 F&O.
  • Development & Troubleshooting:
    • Investigate and troubleshoot technical issues related to D365 F&O.
    • Perform small-scale development and customizations using X++ when required.
    • Work with functional teams to implement Data Management Framework (DMF) solutions.
    Required Skills & Experience:
    • At least 5 years experience developing in D365 F&O.
    • At least 2 years working in an environment administrator role.
    • Strong proficiency in X++ for customizations and troubleshooting.
    • Experience with Git and Azure DevOps, including CI/CD pipelines for D365 F&O.
    • SQL Database Management experience, including writing queries and performing optimizations.
    • Knowledge of D365 F&O environment management and system administration.
    • Understanding of the Data Management Framework (DMF) for data import/export operations.
    • Experience managing security roles and user permissions within D365 F&O.
    • Familiarity with ISV solutions and how to manage version updates.
    • Strong analytical and troubleshooting skills with the ability to resolve technical issues efficiently.
    Preferred Qualifications:
    • Experience working with Power Platform (Power Automate, Power Apps, Dataverse).
    • Experience integration with D365 Customer Engagement via Dual Write
    • Exposure to LCS monitoring tools and telemetry for system health analysis.
    • Experience with performance tuning and optimization of D365 F&O environments.
    • Microsoft Certified: Dynamics 365 Finance & Operations Apps Developer Associate (preferred).
    Benefits:

This role is ideal for a hands-on technical professional who enjoys working with D365 F&O environments, managing deployments, troubleshooting issues, and ensuring optimal system performance. If you thrive in a fast-paced, collaborative environment and are passionate about ERP system administration and DevOps, we'd love to hear from you.

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