Executive Assistant

2 weeks ago


Aurangabad, Maharashtra, India beBeeLeadership Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

Job Title: Team Leader

The primary role of a Team Leader is to oversee the daily operations of client teams, ensuring client satisfaction and work quality. This includes managing email, phone, or in-person interactions with clients to maintain and enhance client relationships.

In this pivotal position, critical leadership will be expected during a unique opportunity for the right candidate.

The ideal candidate will have experience in US Healthcare, US Mortgage, US Insurance, US Process, and International BPO Operation Non-voice process.

This is a Night Shift Only position, requiring candidates to work flexible hours.

The responsibilities include:

  • Talent Development: Manage and coach direct reports to be effective in both client management and people management.
  • Client Services: Oversee the daily operations of each client team to ensure client satisfaction.
  • Career Growth: Proactively seek opportunities to improve client experience and drive business growth.
  • Solution Focused: Resolve high-impact client issues by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions.
  • Project Management: Stay well informed of corporate goals and strategies; identify and lead department-level projects.

The Team Leader will also manage staffing levels, priorities, and performance metrics to meet company, department, and team objectives.

This role requires strong leadership skills, effective communication, and the ability to build and maintain effective team relationships.

Benefits:

The successful candidate will enjoy a dynamic work environment, opportunities for career advancement, and a competitive compensation package.

About the Role:

This is an exciting opportunity for a talented professional to join our organization and take on a challenging leadership role.


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