Telecom Operations Director

1 week ago

Vellore, Tamil Nadu, India beBeeDirector Full time ₹ 75,00,000 - ₹ 1,50,00,000

Job Opportunity

  • We seek a seasoned professional with BPO/BPM experience to lead our Telecom team.
  • The ideal candidate will have strong leadership skills, excellent communication and interpersonal abilities, and a proven track record of successful customer relationship management.
  • A minimum of 10 years of work experience and 1+ year of management experience are required.
  • Candidates with international voice experience and adaptability to changing needs will be highly valued.
  • This role involves managing large groups of people effectively, developing client strategies, and escalating client issues to relevant stakeholders.
  • Strong problem-solving skills and the ability to develop and implement effective solutions are essential for success in this position.

Key Responsibilities:

  • Lead and manage large teams in a fast-paced contact center environment.
  • Develop and implement client strategies to meet corporate goals and objectives.
  • Communicate and escalate client issues to relevant stakeholders.

Requirements:

  • At least 10 years of work experience.
  • 1+ year of management experience.
  • Excellent leadership and communication skills.
  • International voice experience.
  • Ability to adapt to changing needs.

About This Role:

This is an exciting opportunity to join our team as a Telecom Operations Director. In this role, you will have the chance to leverage your expertise in leading high-performing teams and driving business growth. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply.

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