Public Cloud System Expert

2 days ago

Mount Abu, Rajasthan, India beBeeCloud Full time ₹ 12,11,000 - ₹ 21,47,000

Cloud Computing Specialist

The role of Cloud Computing Specialist entails providing expert-level support for SAP S/4HANA Public Cloud systems. This includes incident and service request management, minor change implementation, and user administration tasks.

Scope of Work:

  • Investigate, resolve, and communicate with stakeholders regarding incidents and service requests.
  • Implement small-scale enhancements and changes in key SAP modules.
  • Manage user creation, deactivation, and permission assignments.
  • Import transports in the Public Cloud landscape.
  • Support and maintain SAP modules: FI/CO, MM/SD, SD/WM, PP/SD/MM, MM/WM.
  • Document solutions and contribute to a knowledge base for efficient recurring issue resolution.

Required Skills and Qualifications:

  • Proven experience in SAP S/4 HANA Public Cloud environments.
  • Deep understanding of RISE with SAP and GROW with SAP programs.
  • Expertise in at least two of the listed modules, with working knowledge of the remaining.
  • Familiarity with SAP Public Cloud support processes including Incident/Request/Change Management.
  • Hands-on experience with transport management and user/authorization handling in the public cloud.
  • Ability to work in a 24/7 on-call rotation.

Desirable Skills:

  • ITIL Foundation certification.
  • Experience with SAP Cloud ALM, and other SAP support tools.

Soft Skills:

  • Strong communication and stakeholder management skills.
  • Proactive mindset with the ability to drive issues to resolution.
  • Team player with a service-oriented approach.

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