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Lead Voice Operations Associate

1 month ago

Chennai, Tamil Nadu, India 2coms Full time
International Voice Process in Chennai

About the Opportunity:

We are seeking an exceptional Lead Voice Operations Associate to join our team at 2coms in Chennai. This is a fantastic opportunity for a talented professional to take on a challenging role and make a significant impact in our international voice process.

Key Responsibilities:

  • Oversee the day-to-day operations of our international voice process, ensuring seamless execution and high-quality outcomes.

  • Maintain excellent communication skills to collaborate with cross-functional teams and stakeholders.

  • Analyze performance metrics and implement data-driven strategies to improve efficiency and productivity.

Requirements and Qualifications:

To be successful in this role, you should have:

  • Any graduate degree from a recognized institution.

  • A strong background in English communication and exceptional interpersonal skills.

  • The ability to work effectively in a rotational shift or night shift environment.

Benefits and Compensation:

We offer a competitive compensation package, including a CTC of 18,600 per month and a bonus of 25,000. You will also receive a laptop and other assets, PF + ESI + other facilities, and both-way cab facility.