Coliving Operations Director
10 hours ago
Coliving Operations Director
Estimated salary range in India: ₹800,000 - ₹1,200,000 per annum
About the Role
We are seeking an experienced Coliving Operations Director to join our team at Union Living. The successful candidate will be responsible for leading our front-end operations, ensuring seamless execution of on-ground activities across all properties. This is a unique opportunity to shape the future of coliving in India and work with a dynamic team that values innovation and operational excellence.
Key Responsibilities
- Lead and mentor Cluster Managers to maintain high levels of productivity and accountability.
- Develop a structured training program to upskill teams in hospitality management, technical problem-solving, and customer engagement.
- Ensure high standards in housekeeping, security, and front-office operations across all properties.
- Oversee the repair and maintenance of properties to minimize downtime for critical equipment such as HVAC systems, lifts, and electrical installations.
Operational Excellence & Continuous Improvement
- Identify inefficiencies in existing processes and propose innovative solutions to enhance productivity.
- Benchmark operations against industry standards, incorporating best practices into daily workflows.
- Use data analytics tools to monitor property performance, analyze trends, and implement corrective actions.
Financial Oversight
- Oversee timely collection of rents and coordinate with the back-office team for reconciliations.
- Develop and monitor cluster-level budgets, ensuring cost control without compromising service quality.
- Review monthly operational expenses and identify areas for cost-saving initiatives.
Required Skills & Qualifications
- Proven experience in front-end operations, hospitality, facilities management, or related fields, preferably in coliving, hotels, or real estate sectors.
- Minimum 5-8 years of leadership experience, managing large teams and multiple locations.
- Proficiency in CRM tools like Zoho, Salesforce, or equivalent platforms.
- Familiarity with maintenance management software and tools like CMMS.
- Strong understanding of R&M procedures, compliance standards, and vendor management.
Why Join Us?
- Be part of Union Living's mission to redefine coliving for Gen Z and millennials in India.
- Work in a dynamic and collaborative environment that values innovation and operational excellence.
- Enjoy a competitive salary and benefits package, including ESOP consideration post 2 years.
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