Firewall Security Specialist
4 weeks ago
We are seeking a skilled Firewall Security Specialist to join our team at Telstra. As a key member of our security team, you will be responsible for managing the security devices of our Tier 1 and 2 clients, including configuration updates, incident resolution, and project implementation.
You will work closely with our technical support and specialist team members to deliver rapid restoration of customer incidents and ensure optimal first-in-fix results. Your expertise in firewall management, security technologies, and ITIL skills will be essential in driving the resolution of complex security incidents and improving service reliability.
Key Responsibilities:
- Manage the security devices of our Tier 1 and 2 clients, including configuration updates, incident resolution, and project implementation.
- Work closely with our technical support and specialist team members to deliver rapid restoration of customer incidents.
- Ensure optimal first-in-fix results and apply a holistic approach to problem management to improve service reliability.
- Collaborate with stakeholders to ensure our networks and infrastructure are operating efficiently and delivering value to our customers.
Requirements:
- 5-10 years of experience in the IT industry.
- CCNA/CCNP certification in security/SD-WAN or similar.
- Incident management experience.
- Strong understanding of firewall software, including Palo Alto, Juniper SRX, Cisco ASA, and Juniper NetScreen.
- Knowledge of TCP/IP and sub-netting.
What We Offer:
As a Firewall Security Specialist at Telstra, you will have the opportunity to work with a dynamic and innovative team, leveraging your expertise to drive the resolution of complex security incidents and improve service reliability. You will also have access to a range of lifestyle products and services, including options to purchase additional leave and volunteer leave.
At Telstra, we are committed to building a diverse and inclusive workforce, and we encourage applications from candidates with a range of backgrounds and experiences. If you are a skilled Firewall Security Specialist looking for a challenging and rewarding role, we encourage you to apply.
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