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2 days ago
We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) expert to join our team. As a key player in our organization, you will be responsible for designing, configuring, and supporting end-to-end SPM solutions.
The ideal candidate will have strong expertise in SPM modules: Demand, Project, Portfolio, Resource Management, Project Workspace, Financial Planner Workspace. Key responsibilities include:
- Acting as a ServiceNow administrator with extensive SPM experience
- Holding hands-on expertise in SPM modules mentioned above
- Conducting requirements gathering and solution design
- Performing impact assessments on new solutions and SPM enhancements
- Configuring scripts, catalog forms, and workflows
- Carrying out system integration testing, unit testing, and UAT support
- Managing code reviews, migrations, and production rollouts
- Troubleshooting integration issues between ServiceNow and partner systems
- Implementing automations using Custom APIs and IntegrationHub
- Handling platform upgrades, patching, incident fixes, and request fulfillment
- Performing daily health checks and resolving performance issues
Requirements:
- Minimum 3 years of relevant ServiceNow SPM experience
- Strong understanding of SPM Product Suite and its integrations
- Proficiency in ServiceNow platform administration
- Knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub
- Experience in testing, rollout planning, and production support
- Ability to troubleshoot, optimize performance, and automate tasks
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