Executive Director, Customer Experience

3 days ago


Hyderabad, Telangana, India beBeeLeadership Full time ₹ 1,80,00,000 - ₹ 2,00,00,000

Customer Support Leadership Opportunity

As a seasoned leader, you will oversee the strategic direction and operational execution of customer support services to drive exceptional customer experiences. Your expertise in technical support, leadership, and customer-first mindset will be crucial in scaling high-performing support teams.

The ideal candidate will have a deep understanding of SaaS technology, including APIs, integrations, and support tools such as Salesforce and Freshworks. They should also possess strong leadership skills, with experience in leading managers and managing global teams.

Key Responsibilities:



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