Operations Team Manager Position

4 days ago


Delhi, Delhi, India Vimerse Infotech Inc Full time

Vimerse Infotech Inc is seeking a highly skilled Operations Team Manager to lead our team in Moti Nagar, Delhi.

Role Overview

This role requires an individual with experience in IB Customer Service Voice & Chat and ecommerce customer support. The successful candidate will have outstanding English communication and interpersonal skills, both written and verbal.

We are looking for someone who can work under strict deadlines and maintain accuracy in a fast-paced environment. Strong relationship management skills are essential for this position.

Key Responsibilities
  • Lead the operations team in Moti Nagar, Delhi
  • Manage customer service voice and chat operations
  • Provide exceptional customer support
  • Develop and maintain relationships with clients

The ideal candidate will be a graduate with at least 2 years of experience in IB Customer Service Voice & Chat or ecommerce customer support. A strong understanding of customer service principles and practices is also required.

Salary and Benefits

The estimated salary for this role is ₹800,000 - ₹1,200,000 per annum, depending on experience. We offer a comprehensive benefits package, including medical insurance, retirement savings plan, and paid time off.

How to Apply

If you are a motivated and results-driven professional with excellent communication skills, please submit your application, including your resume and a cover letter explaining why you are the ideal candidate for this role.



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