Duty Manager Position
2 weeks ago
About the Company
Seven Eleven Club & Hotels is a premier destination in Mira Bhayandar, offering world-class amenities and exceptional experiences to its members. The club features multiple sports facilities, pool-side restaurants, spa and salon services, party lawns, and banquet halls, striving to make every visit memorable.
About the Role
This full-time on-site position for a Duty Manager at Seven Eleven Club involves overseeing day-to-day operations, managing staff, ensuring customer satisfaction, and maintaining the overall quality of services provided. The Duty Manager will handle customer inquiries, resolve complaints, and coordinate with other departments.
Responsibilities
- Excellent communication and interpersonal skills
- Strong leadership and problem-solving abilities
- Ability to multitask and work under pressure
- Experience in managing teams and customer service
- Knowledge of facility operations and safety protocols
- Flexibility to work evenings, weekends, and holidays
- Proficiency in computer systems and basic office software
- Relevant certification or degree in hospitality management or a related field is a plus
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