Highly Motivated Customer Support Specialist

5 days ago

Mysore Road Tolgate, Karnataka, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 15,00,000
Customer Service Representative Opportunity

We are seeking a skilled professional to manage customer interactions, process transactions, and resolve issues in a timely manner.

Key Responsibilities:
  • Respond promptly to customer inquiries via phone, email, or chat.
  • Handle and resolve customer complaints with patience and efficiency.
  • Maintain detailed records of customer interactions, transactions, comments, and complaints.
  • Process orders, forms, applications, and requests.
  • Follow up with customers to ensure their issues are resolved.
  • Coordinate with other departments to resolve customer issues.
  • Provide feedback on the effectiveness of the customer service process.
  • Identify customer needs and help customers use specific features or services.
Requirements:
  • Proven customer support experience or experience as a Client Service Representative.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems is an asset.
  • Excellent communication and presentation skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Problem-solving attitude with a focus on customer satisfaction.
  • Minimum X years of experience in a similar role.
  • Bachelor's Degree preferred but not mandatory.
Key Skills:
  • Customer-focused mindset.
  • Empathy and patience.
  • Attention to detail.
  • Team collaboration.
  • Technical proficiency.

This is an excellent opportunity for individuals who thrive in fast-paced environments and enjoy working with customers.

The ideal candidate will possess strong communication skills, be able to work independently, and have a passion for delivering exceptional customer experiences.

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

  • Technical Customer Support Specialist

    7 hours ago

    Mysore, Karnataka, India beBeeCustomerSupport Full time ₹ 12,00,000 - ₹ 14,98,750

    Job Title: Technical Customer Support SpecialistA highly skilled and customer-centric individual is required to provide technical assistance and resolve queries from global clients.Key Responsibilities:Provide expert-level technical support via phone, email, or chat for international customersHandle complex technical issues related to telecom, VoIP,...

  • Remote Customer Support Representative Opportunity

    3 days ago

    Mysore, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 9,60,000

    Job Title: Customer Service SpecialistWe are seeking a highly motivated and detail-oriented professional to join our team as a Customer Service Specialist.Make outbound calls to warm leads, following a script and scheduling consultation calls.Receive comprehensive training from experienced U.S.-based trainers and work entirely from home.The ideal candidate...

  • Operations Manager

    5 days ago

    Mysore Road Tolgate, Karnataka, India beBeeOperations Full time ₹ 2,50,000 - ₹ 10,00,000

    Job Title: Operations ManagerThe Operations Manager plays a pivotal role in ensuring the smooth functioning of our organization.Ensuring compliance with established policies and procedures is crucial for maintaining a high level of operational efficiency.Innovative cost control measures are vital for optimizing profits and driving business growth.A key...

  • Technical Support Specialist

    7 hours ago

    Mysore, Karnataka, India beBeeExpertise Full time ₹ 30,00,000 - ₹ 80,00,000

    Job Title:Technical Support Specialist">About the Role:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing IT support for various applications and systems.">Key Responsibilities:Provide technical assistance to end-users on hardware, software, and system...

  • Lead Trainer

    3 weeks ago

    Mysore Road Tolgate, Karnataka, India Ghrs Training Full time

    Job DescriptionGhrs Training is looking for an experienced and highly skilled Lead Trainer - Service Desk to elevate our training programs. If you have a proven track record in delivering comprehensive technical training and possess expertise in key service desk technologies, we encourage you to apply.Key Responsibilities:- Design, develop, and deliver...

  • Customer Support Specialist

    7 hours ago

    Mysore, Karnataka, India beBeeCareer Full time ₹ 35,00,000 - ₹ 60,00,000

    As a customer support specialist, you will serve as the primary point of contact for individuals and organizations using our platform.Key Responsibilities:Handle incoming queries, emails, and calls to resolve issues and provide accurate information.Guide users through the onboarding process and platform navigation.Maintain a professional tone while handling...

  • Strategic Training Program Manager

    1 week ago

    Mysore Road Tolgate, Karnataka, India beBeeServiceDeskTrainer Full time US$ 90,000 - US$ 1,20,000

    Service Desk TrainerWe are seeking a highly experienced and impactful Service Desk Trainer to join our team. In this pivotal role, you will be responsible for leading the development and delivery of comprehensive training programs for our Service Desk teams, ensuring high-quality support and continuous improvement.Key Responsibilities:Lead the design,...

  • Support Specialist

    2 days ago

    Mysore, Karnataka, India beBeeService Full time ₹ 40,00,000 - ₹ 65,00,000

    Customer Service AdvocateWe are seeking a highly motivated and customer-focused individual to fill the role of Customer Service Advocate. This position will involve serving as the primary contact for our US-based clients, providing exceptional support and ensuring a positive customer experience.Job Responsibilities:Serve as the primary point of contact for...

  • PCS/BESS Technical Support Specialist

    4 days ago

    Mysore, Karnataka, India beBeeBESS Full time ₹ 70,00,000 - ₹ 1,00,00,000

    PCS/BESS Technical Support SpecialistAbout the Role:We are seeking a skilled PCS/BESS technical support specialist to join our team. As a key member of our organization, you will be responsible for providing on-site and remote technical support for our PCS/BESS products.Key Responsibilities:Complete product technical support and remote work.Support product...

  • Academic Development Specialist

    2 days ago

    Mysore Road Tolgate, Karnataka, India beBeeEnglish Full time US$ 40,000 - US$ 80,000

    English Learning Facilitator OpportunityWe are seeking a dynamic and dedicated individual to support the academic development of student-athletes in English instruction. This role requires strong communication skills, the ability to integrate language learning with athletic schedules, and a commitment to helping athletes excel both academically and in their...