Platform Automation Specialist

4 days ago

Coimbatore, Tamil Nadu, India beBeeAutomation Full time ₹ 80,00,000 - ₹ 1,25,00,000
Job Title: Platform Automation Specialist

This role involves direct interaction with customers at various stages of the problem resolution process. Key responsibilities include understanding customer issues, communicating action plans, and conveying resolutions.

The ideal candidate will possess extensive knowledge in RPA Platform Automation Anywhere (A360 versions) and platform administration. They must excel in a high-pressure time-sensitive enterprise environment between RPA Application and IT Infrastructure.

A strong customer-focused service skill, empathy-based listening, written and verbal skills are essential. Excellent analytical and technical troubleshooting skills are also required.

The candidate should have excellent team player and interpersonal skills, along with presentation skills. Fair understanding of Automation Anywhere key functionalities like RPA, AARI, IQBOT, Process Discovery, and their value proposition to the customer is necessary.

Good knowledge on Windows Server Operating system environments and an excellent understanding of RDBMS (MS-SQL, MySQL) are required. Basic understanding of web scripting programs and Git BitBucket is also needed. Knowledge on Automation Anywhere A360 migration is an added advantage.

Strong problem-solving abilities, attention to detail, communication, and teamwork skills are essential. The ability to work in a fast-paced environment, manage multiple tasks simultaneously, and be proactive towards learning and adapting to new technologies is necessary for this role.

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