IT Operations Technical Specialist

1 week ago

Mumbai, Maharashtra, India beBeeTechnologist Full time ₹ 1,04,000 - ₹ 1,30,878
Job Overview

The ISPL PF APS team is built to elevate IT production activities. This team will leverage BNP Paribas Paris teams' expertise and ISPL IT skills to enable applications flawless production.

Our goal is to provide a set of added value technical services to 4 business lines, contributing to major IT challenges including infrastructure obsolescence management and infrastructure security updates, thus building a secure and stable production environment.

The ITOps/Production Engineer for the mutualized APS team will be primarily responsible for technical upgrades, actions on applications infrastructure and some security-related actions, including security and obsolescence patching, server decommissioning, access requests management, etc.

This position is oriented towards technical actions; however, some coordination activities are also in the scope of the mutualised team to provide an end-to-end service.

To meet these challenges, the APS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams.

A strong relationship is also to be built between the PF APS team and dedicated business lines' teams.

The team's scope will be expanded in the future beyond the first set of described activities depending on business applications needs and the overall BNP Paribas IT organisation.

Key Responsibilities:

  • Execute requested actions based on defined procedures and processes: Deploy OS & middleware Security/Technical Patches, Decommission un-used servers and middleware, Application/Infra Incident/Problem/Change Management, Application releases and deployment, Application/Infra Monitoring, Application/Infra Automation, Cloud/Kubernetes Administrations.
  • Coordinate above actions with other teams, especially Paris APS & worldwide application development teams.

Contributing Responsibilities:

  • Contribute to the knowledge transfer with Paris APS teams.
  • Contribute to the definition of procedures and processes necessary for the team.
  • Help build team spirit and integrate into BNP Paribas culture.
  • Contribute to the regular activity reporting and KPI calculation.
  • Contribute to continuous improvement actions.
  • Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope.

Technical & Behavioral Competencies:

  • Strong Knowledge of ITIL.
  • Strong knowledge IT infrastructure.
  • Strong knowledge on Cloud technologies and experienced in Kubernetes & Containers.
  • Strong Knowledge & experience on technologies like RHEL Linux, Windows, AIX, WAS, CFT and MQ.
  • Experience with System Scripting on tech like Ansible, Shell Script, PowerShell, Terraform.
  • Familiarity with DevOps tooling DevOps (Gitlab, Artifactory, Jenkins, SonarQube, Ansible).
  • Familiarity with Scheduling tools like Autosys, Control M.
  • Familiarity with database technology is required: Oracle and SQL Server.
  • Good written and spoken English.
  • Measure and identify areas for improving Quality and overall Delivery.
  • Able to communicate efficiently.
  • Good Team Player.

Education Qualification: Bachelor Degree or equivalent.

Experience Level: At least 5 years.

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