
Strategic Digital Experience Manager
10 hours ago
This role oversees the development and delivery of actionable insights that drive personalized, data-informed digital experiences across platforms.
Key Responsibilities:- Lead and mentor a team of digital analysts and insights specialists, fostering a culture of curiosity, collaboration, and continuous learning.
- Own the roadmap for digital analytics initiatives, including KPI development, reporting frameworks, and insight generation.
- Partner with the existing Experience Insights team to define measurement strategies and ensure alignment on business goals.
- Translate complex data into clear, compelling narratives that influence decision-making across the organization.
- Bachelor's degree in Computer Science, Computer Information Systems or BE / B Tech or ME / M Tech, preferably in a technical or scientific field.
- Experience in Team Leadership: Managed, mentored, coached and developed teams, fostering a collaborative and creative work environment.
- 12 years of relevant work experience, with at least 5 in a people leadership position.
- Strong understanding of digital ecosystems, including web, mobile, and app analytics.
- Strong cross-functional collaboration.
- Experience in e-commerce, retail, or airline digital environments.
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