Senior Security Crisis Manager
4 days ago
Job Summary: We are seeking an accomplished Crisis Management Leader to lead our organization in managing and resolving crises that impact the business, particularly those related to security and fraud. The successful candidate will be instrumental in developing and implementing strategies to handle emergencies, ensuring business continuity, and addressing fraud-related issues.
">Key Responsibilities:
">- ">
- Develop, implement, and manage the company's crisis management and security protocols.">
- Assess and address security risks, including physical security, cybersecurity threats, and internal fraud.">
- Lead the response to security incidents and emergencies, coordinating with law enforcement and other relevant agencies as needed.">
- Develop and enforce policies and procedures to prevent and respond to fraud within the organization.">
- Oversee investigations into fraudulent activities, including gathering evidence, preparing reports, and coordinating with legal and regulatory bodies.">
- Manage the process of filing First Information Reports (FIRs) and other legal documentation related to fraud.">
- Lead and coordinate the company's response to various crises, including security breaches, fraud incidents, and other significant emergencies.">
- Ensure effective communication with all stakeholders during a crisis, providing clear and timely updates and instructions.">
- Develop and implement business continuity plans to ensure minimal disruption to operations during and after a crisis.">
- Conduct regular reviews and updates of business continuity strategies and oversee related training and drills.">
- Conduct thorough risk assessments to identify and address security vulnerabilities and fraud risks.">
- Collaborate with other departments to implement and monitor risk mitigation strategies and controls.">
- Develop and deliver training programs on security best practices, fraud prevention, and crisis management for employees at all levels.">
- Promote a culture of vigilance and preparedness throughout the organization.">
- Maintain comprehensive records of all crisis management, security incidents, and fraud investigations.">
- Prepare detailed reports and present findings to senior leadership and the board of directors.">
- Build and maintain relationships with external partners, including security agencies, legal entities, and regulatory bodies.">
- Represent the company in external forums related to security and fraud management.">
Requirements:
">Education: Bachelor's degree in security management, criminal justice, business administration, or a related field; Master's degree preferred.
">Experience: Proven experience of 10 years in crisis management, security management, and fraud investigation, preferably within the microfinance or financial services sector.
">Skills and Qualifications:
">We are looking for a highly skilled and experienced Crisis Management Leader who possesses excellent communication and interpersonal skills, with the ability to effectively manage high-pressure situations and make critical decisions. The ideal candidate will have a strong understanding of security principles, fraud prevention, and the process of filing FIRs.
">Certification: Certification in security management or fraud prevention is a plus.
">Personal Attributes:
">The successful candidate will possess calm and composed under pressure, with a proactive and problem-solving mindset, strong leadership skills, and the ability to manage cross-functional teams and inspire confidence during crises. A high level of integrity and commitment to ethical practices is essential.
"][,-
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