Customer Experience Expert

3 days ago


Ranchi Raipur Nagpur, India beBeeSupport Full time ₹ 5,00,000 - ₹ 10,00,000

Job Description:

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As a vital member of our customer service team, the Customer Support Specialist plays a crucial role in delivering exceptional customer experiences. Their primary responsibility is to provide expert assistance and support to customers through various channels.

Key Responsibilities:
  • Handle inquiries and resolve issues efficiently
  • Provide clear and accurate information about products or services
  • Troubleshoot problems and document all customer interactions
  • Manage complex issues and escalate problems when necessary
  • Maintain a professional demeanor while building strong customer relationships
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