Endpoint System Architect

1 week ago

Rajahmundry, Andhra Pradesh, India beBeeEndpointSystemEngineer Full time ₹ 8,00,000 - ₹ 10,00,000
Job Role: Endpoint System Engineer

We are seeking a customer-centric and technically proficient system engineer to join our team. The ideal candidate will have expertise in managing endpoint systems, including MDM, RMM, and Patch Management tools.

Key Responsibilities:
  • Provide technical guidance to customers through calls, emails, and chat support, ensuring seamless resolution of technical queries.
  • Engage with clients to understand their IT infrastructure, device management needs, and security goals.
  • Troubleshoot product-related issues and collaborate with engineering, product, and sales teams to implement effective resolutions.
  • Deliver training to clients and internal teams; document technical issues to enrich our knowledge base.
  • Stay informed on industry trends, product updates, and competitive technologies in the cybersecurity and endpoint management space.
Requirements:
  • 3+ years of experience in cybersecurity, specifically with MDM, RMM, or Patch Management tools.
  • Hands-on experience with platforms like Microsoft Intune, Workspace ONE, AirWatch, or JAMF.
  • Familiarity with tools like Kaseya, ConnectWise, or NinjaRMM.
  • Strong grasp of security protocols, endpoint protection, and IT infrastructure fundamentals.
  • Excellent communication skills—both technical and non-technical.
  • Strong organizational skills, multitasking abilities, and a collaborative team mindset.
  • Degree in BE / B.Tech / MCA or equivalent.

Benefits:

  • Opportunity to work with cutting-edge technology.
  • Collaborative team environment.
  • Ongoing training and development opportunities.

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