Operational Director

1 day ago

Chennai, Tamil Nadu, India beBeeEvent Full time ₹ 20,00,000 - ₹ 25,00,000
Director of Event Operations

This role oversees the operational aspects of banqueting and catering services, ensuring excellence in event execution, guest experience, productivity, and profitability for the organization.

Key Responsibilities:
  • Oversee day-to-day operations for all banquet and catering functions, including planning, execution, and team management.
  • Collaborate with sales, culinary, and service teams to deliver outstanding events—corporate, social, and weddings.
  • Develop and implement standard operating procedures (SOPs) for seamless event logistics, from setup through execution and close-out.
  • Monitor quality standards, guest satisfaction, and service delivery across all events and catering operations.
  • Lead and mentor teams in banqueting, kitchen stewarding, and food and beverage; recruit, train, and manage departmental staff.
  • Analyze operational metrics and feedback to drive continuous improvements in processes and performance.
  • Coordinate with vendors for supplies, décor, audio-visual equipment, and event needs.
Requirements:
  • Bachelor's or master's degree in hospitality, hotel management, or a related field.
  • Minimum 5+ years' operational leadership experience in banqueting and catering in hotels or high-volume venues.
  • Demonstrated expertise in team management, event operations, and logistical planning.
  • Strong communication, leadership, and problem-solving skills.
  • Proven track record of handling premium events and client satisfaction.
  • Proficient with Microsoft Office, event management systems, and financial controls.

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