Debt Recovery Specialist

16 hours ago


Alwar, Rajasthan, India beBeeCollection Full time ₹ 30,00,000 - ₹ 60,00,000

Job Title: Recovery Professional

About the Role:

We are seeking a self-driven and competent Recovery Professional to facilitate our collection process and contact clients for the collection of outstanding payments.

Key Responsibilities:

  • Collections: Drive collection activities, achieve targets, and maintain excellent customer service while minimizing debts and maintaining loss experience to a minimum.
  • Database Management: Maintain a database of all transactions with respect to payment collection account receivables.
  • Strategic Improvement: Assist in improving collection strategies to drive continuous improvement in the collections process.
  • Dispute Resolution: Research and resolve payment discrepancies.
  • System Monitoring: Understand the system for better monitoring and resolution of overdue cases and extend assistance to the recovery team for the resolution of cases by way of recovery.
  • Customer Verification: Verify clients and customers who appear to be potential defaulters.
  • Field Visit: Visit customers' places for either payment or product pick-up.

About Our Business: We are building a platform that helps users choose the right hospital/surgeon for their surgical procedure. Our goal is to provide a hassle-free experience for patients at hospitals.

Requirements:

  • 1-3 years of experience as a recovery executive or similar role.
  • Excellent communication skills (written and oral).
  • Strong convincing skills.
  • Fluent in local languages and English.
  • Strong Excel skills.


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