Business Systems Implementation Lead
2 weeks ago
At MSC Technology, we are seeking a highly skilled Business Systems Implementation Lead to oversee the successful deployment and implementation of our applications within the Depot. As a key member of our team, you will collaborate with various stakeholders, including Project Managers, Development teams, and end-users to ensure timely delivery and quality results.
The ideal candidate will possess excellent communication skills, attention to detail, and a positive attitude towards interacting with stakeholders and handling project needs. In addition, they should have knowledge of APIs, EDI's, Depot Operations, and an understanding of software development lifecycle (SDLC) methodologies and best practices.
In this role, you will be responsible for engaging with users to identify gaps in the application, arranging necessary setup in the system, and coordinating with development and testing teams until it is tested and deployed in the testing environment. You will also follow up with the development team on timely delivery, validate testing performed by QA teams, perform functional testing, and ensure end-to-end application flow. Additionally, you will provide training sessions and workshops to end-users, offer post-go-live support, collaborate with project managers to define project scope, timelines, and deliverables, and delegate tasks to team members based on their proficiency.
We estimate the salary for this position to be around $85,000 - $110,000 per year, depending on experience and qualifications. If you are a motivated and organized individual with strong leadership skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Engage with users to identify gaps in the application and arrange necessary setup in the system
- Coordinate with development and testing teams until it is tested and deployed in the testing environment
- FOLLOW UP WITH THE DEVELOPMENT TEAM ON TIMELY DELIVERY
- VALIDATE TESTING PERFORMED BY QA TEAMS
- PERFORM FUNCTIONAL TESTING AND ENSURE END-TO-END APPLICATION FLOW
- IDENTIFY AND RESOLVE ANY DEFECTS OR ISSUES DISCOVERED DURING TESTING, WORKING CLOSELY WITH THE DEVELOPMENT TEAM
- PROVIDE TRAINING SESSIONS AND WORKSHOPS TO END-USERS
- OFFER POST-GO-LIVE SUPPORT
- COLLABORATE WITH PROJECT MANAGERS TO DEFINE PROJECT SCOPE, TIMELINES, AND DELIVERABLES
- DELEGATE TASKS TO TEAM MEMBERS BASED ON THEIR PROFICIENCY
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