Business Systems Analyst

5 days ago


Chennai, Tamil Nadu, India Ramco Systems Full time

Job Summary:

The Business Analyst will play a crucial role in managing client relationships, driving business process improvements, and ensuring seamless system implementation. As a key member of the Ramco Systems team, this role requires strong analytical and communication skills, with the ability to navigate complex technical and business environments.

Key Responsibilities:

  • Interface with clients to understand requirements and processes through regular meetings and discussions.
  • Closely collaborate with client teams and stakeholders to develop comprehensive business process maps.
  • Manage client relationships, including change request management, solution planning, and testing.
  • Document customer business functions and processes, and develop requirements for new systems and enhancements.
  • Plan, organize, and conduct business process reengineering and improvement projects, and manage project stakeholders.
  • Aid in writing user acceptance test cases and serve as a liaison between project stakeholders and the testing organization during UAT.
  • Identify opportunities for improvement, and deliver value to customers through process optimization and issue resolution.


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